Language Mind Academy Β· Instructor Hub
Your Command Center
Every tool, every link, every protocol β in one place. Bookmark this page.
β‘ Always up to date
π Instructors only
π― S.T.G.H.
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New Students
The Hero's Welcome
Share this link with every new student after their first class so they can leave their first impression.
Open page β
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After Every Class
Class Report (30 sec)
Fill this out after every class. Topic covered, how it went, anything Edwin should know. Takes 30 seconds.
Fill report β
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All Courses
Course Materials (Canva)
All presentations for every course, organized by level. View-only β do not duplicate or download.
Open materials β
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Your Course
Course Calendars (Drive)
Templates for building your course calendar. Add your class dates and share the final version with your students.
Open Drive folder β
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Required Reading
Academy Onboarding
The 4 phases, 14 principles, and mini-quizzes. Every instructor must complete this before their first class.
Start onboarding β
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Daily
Instructor Community (Slack)
Our main communication channel. Check daily for updates, announcements, and your group channel.
Open Slack β
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Tip: Bookmark this page on your browser. It will always have the most up-to-date links and protocols. If a link doesn't work, message Edwin on Slack.
Every class at Language Mind Academy follows the same three-stage structure. This is non-negotiable β it's what separates us from traditional teaching.
βΊ
Stage 1
Presentation
β± 10β15 min
You introduce the language chunk or concept in context. Keep it short β this is a teaser, not a lecture.
"Today we're going to master how to talk about past experiences. Listen to this storyβ¦"
βΊ
Stage 2
Practice
β± 15β20 min
Students use the language in a controlled way β repeating, filling in, doing guided activities. You scaffold.
"Now tell me: what's the most interesting thing you did last year?" (with your support)
Stage 3
Production
β± 20β25 min
Students use the language freely and creatively with minimal help. This is the goal β real, unrehearsed output.
"Tell the group about your most embarrassing moment." (no scaffolding β they fly solo)
π« No grammar labels
Don't say "Past Simple." Say "Master Storytelling." Always frame it as a life skill.
π€ 60% student talk
If you're speaking more than the students, something's wrong. Production time is sacred.
π₯ͺ Sandwich Feedback
Correct with care: Positive β Area to improve β Motivating close. Never harsh. Never just negative.
Retaining students is a shared responsibility. You are the first line of defense β you see the warning signs before anyone else does. When you spot a flag, act immediately using the protocol below. Every day you wait is a student we risk losing.
Triggers
Missed 1 class without prior notice
Student seems unusually quiet or disengaged in class
Says "I've been very busy" two sessions in a row
Camera is always off and gives repeated excuses
Hasn't submitted any Speaking Project activity this month
Your action (within 24 hours):
Send a warm, personal message on WhatsApp/Slack. NOT a group message β a private one. Check in, express you missed them, and ask if everything is okay. Do not mention the policy.
Triggers
Missed 2 consecutive classes (with or without notice)
Didn't respond to your Yellow Flag message within 48 hours
Mentioned considering "taking a break" from the academy
Stopped participating in the group WhatsApp/Slack channel
Your action (same day):
1) Try a voice message or call β more personal than text. 2) Fill out the Class Report form and flag it in the "Comments for Edwin" field. Edwin will follow up directly within 24 hours.
Triggers
Missed 3+ consecutive classes (= 1 full week or more)
No response to messages in 5+ days
Explicitly said they want to cancel or pause their plan
Technical issues used as excuse every single class (no camera, no mic, always "bad internet")
Your action (immediately):
Message Edwin directly on Slack with the student's name and the flag level. Do NOT try to resolve this alone. Edwin will take over the retention conversation. Continue treating the student warmly if they return.
Student mentions a personal crisis (family emergency, health issue, job loss)
Student complains about the academy, the course, or your teaching directly
Payment-related comments ("I might not be able to continue paying")
A student refers to another student disrespectfully in the group
Rule: You respond with empathy and warmth. Then immediately notify Edwin on Slack. You are not alone in this β we handle it as a team.
π The Golden Rules of Retention
1
Never assume a student is "fine" if they missed class. Always reach out.
2
A warm, personal message beats a formal check-in every time. Be a coach, not a secretary.
3
When in doubt, notify Edwin. There are no wrong escalations β only missed ones.
4
Log every flag in the Class Report. If it's not written, it didn't happen.
5
The first 15 minutes with a new student determine if they stay. Give every new student a Hero's Welcome.
πΌ
#instructors (Slack)
All instructor announcements, schedule updates, and academy news. Check this channel every day.
Join workspace β
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Your Group Channel (Slack)
Your specific student group channel. Edwin will add you when you start. Daily motivation, announcements, and check-ins go here.
Find your group β
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Edwin (Direct Message)
For urgent flags, questions, or anything that can't wait for a channel. Always message Edwin via Slack β not WhatsApp.
Message Edwin β
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Monthly Huddle (Google Calendar)
The Elite Sync β monthly instructor meeting. Mandatory. You'll receive a calendar invite. Dates announced in #instructors.
View calendar β
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Channel rules: Respond to messages within 4 hours during business hours. If you need to be offline, post it in #instructors. Student group channels are professional spaces β no personal conversations, no off-topic posts.
Language Mind Academy's materials are proprietary. As an instructor, you are responsible for how you use and share them. These rules protect the academy β and protect you.
Canva: View-only, never duplicate
All Canva presentations are shared in view-only mode. Never duplicate, copy, download, or use them outside Language Mind Academy. Do not screen-record classes where proprietary slides are visible.
Google Drive: No forwarding of links
Drive links are for enrolled instructors only. Do not forward any Drive link to students or third parties. Students access course content through their own designated channels β not through your Drive access.
No screenshots of internal materials
The onboarding content, methodology documents, and presentation frameworks are confidential. No screenshots for personal social media, personal teaching outside LMA, or sharing in any other community.
Intellectual Property Agreement
By using these materials, you agree that all curriculum, methodology, branding, and systems created by Language Mind Academy are the exclusive intellectual property of Edwin / Language Mind Academy. Misuse will result in immediate termination of the instructor agreement.
Keep this Hub link private
The link to this page is only for active instructors. Do not share it with students, former instructors, or anyone outside the LMA team. If you suspect someone else has it, notify Edwin immediately.
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β οΈ
This onboarding must be completed before your first class. When you finish all 4 phases, send Edwin a screenshot of your results via Slack to confirm completion.
